Double Rolex Recognition for Goldsmiths Trafford and Liverpool
Goldsmiths Trafford and Liverpool, part of The Watches of Switzerland Group, have been awarded Authorised Service Centre status by Rolex, the esteemed Swiss watchmaker. This recognition comes after equipping the workshops with the latest equipment and tools, and ensuring that watchmakers have completed all necessary Rolex training courses. Both newly opened showrooms have been honored for their exceptional commitment to providing unparalleled service and expertise to clients.
Craig Bolton, President of the Watches of Switzerland Group UK & Europe, expressed his delight at the recognition: “I am thrilled that both Goldsmiths Trafford and Liverpool showrooms have been honoured with the Rolex Authorised Service Centre status. Our Trafford showroom boasts the largest Rolex room within the Group property portfolio, and with the new accreditation, the enhanced level of service our local clientele will receive will serve to elevate the brand experience. This recognition is a true reflection of the team’s unwavering commitment to delivering exceptional service and expertise to our valued Rolex customers. We are immensely proud of their dedication and achievements, and we remain dedicated to upholding the highest standards of service excellence across all our showrooms.”
Rolex watches are built to last, but maintaining their perpetual excellence requires efficient after-sales service, a principle established by founder Hans Wilsdorf. Goldsmiths takes great pride in reflecting these values and, as part of the official Rolex retailer network, has worked tirelessly to be best in class. This award acknowledges the investment made in facilities, the state-of-the-art equipment used by expert watchmakers and technicians, and the advancements in customer service provided to clients.
Rolex-trained watchmakers are trained under strict excellence criteria and are regularly assessed by Rolex. Clients of Goldsmiths Trafford and Liverpool can see a Rolex After-Sales Technician in the showroom to ensure their watch continues to perform with outstanding reliability. Every type of servicing operation, including repairs and adjustments to ensure the timepiece fits perfectly, can be entrusted to Goldsmiths. Impeccable knowledge is shared with clients, creating a unique and informative experience.
For more information, visit Goldsmiths or Watches of Switzerland.
