OMEGA has elevated its commitment to dedicated service by introducing two new Boutiques in Hong Kong, where exceptional customer care and attention are paramount. Beyond the retail areas of each Boutique, showcasing an impressive collection of watches, fine jewelry, and accessories, lies a unique space designed for clients to indulge in the ultimate OMEGA experience.
Dazzling Queens Road Central
Situated on Queens Road, the new OMEGA Boutique spans four floors, with the customer service center for Hong Kong and Macau located on the second and third floors. Noteworthy is “The Suite,” an opulent salon on the fourth floor, featuring a client lounge, cocktail bar, dining area, and screening room, providing a 5-star experience. This exclusive space allows invited guests to relax and fully immerse themselves in OMEGA’s watchmaking world, enjoying product demonstrations accompanied by Swiss wine.
Every warm welcome in “The Suite” is set against a Swiss-inspired backdrop, with designers incorporating nature-inspired materials, handmade carpets, and sparkling light fixtures reflecting the beauty of Lake Bienne, a prominent feature of OMEGA’s hometown in Switzerland.
K11 Musea
In addition, OMEGA has made a mark at Hong Kong’s K11 Musea with a new Boutique designed for spacious browsing and comfort. A graceful spiral staircase leads to a generously lit space, offering various customer amenities such as a welcoming reception area, a bar and dining space, and a watchmaking salon for guests eager to test their skills. The venue also provides breathtaking views over Victoria Harbour, a rare delight in the bustling city.
“At OMEGA, we’re completely customer focused. With the new Hong Kong Boutiques, and in particular “The Suite”, our goal was to create a home away from home for our customers, collectors, and friends of the brand. To show our appreciation for valued clients by offering a premium level experience.” says OMEGA President and CEO Mr. Raynald Aeschlimann.
Walls as Art
Staying true to its global design concept, OMEGA has adorned the retail spaces within the new Boutiques with natural wood interiors accented by bold touches of OMEGA red and gold. At street level, the ever-changing mosaic-pattern exterior walls convey the brand’s compelling stories, providing visitors and passers-by with a glimpse into the dynamic world within the Boutique.
For more information, please visit OmegaWatches.com.